Shipping & Returns
Shipping
Maadili Collective currently ships via US Postal Service to addresses within the United States. We will do our best to get your items shipped out from our studio in 1-3 business days. All shipping charges are calculated at check out.
If you live outside the United States and are interested in purchasing products, please send us an email at maadilicollective@gmail.com and we will be happy to work something out.
Refund policy
We want you to love Maadili Collective products as much as we do! If you’re not completely satisfied with your purchase, we’ll gladly accept returns of merchandise that is unused, undamaged or does not meet your quality expectations within 30 days of the original purchase. Please note that all products are made by human hands and may have slight variations which create unique character. Unfortunately, all special ordered or final sale items cannot be returned or exchanged.
To return your product, please email us at maadilicollective@gmail.com and we will send you a return address. Customers are responsible for paying shipping costs for returns and exchanges. Shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.
We apologize if you received a damaged item - we will gladly take care of return shipping and ship a replacement at no additional charge to you.